Guarantee

Nottingham City Guitar’s Two Year Guarantee

Here’s the deal – every guitar, acoustic, electric & bass, new or used, is guaranteed for two years from date of purchase. Even better you get one free set-up and service in that two year period. Just return the instrument to our workshop, no notice required. Strings may be chargeable but there are no other strings attached to this excellent deal. We fully inspect and service every instrument before it is offered for sale. We have confidence in our guitars and so should you. Used amps and effects are guaranteed for 3 months. New hardware, amps & effects for 12 months from date of purchase.

The small print…..

Some vintage / used guitars may have cosmetic damage, this will be highlighted and documented. Every instrument is photographed and catalogued before being offered for sale. Should a guitar, amp or effect be defective we will repair with similar parts, replace with a similar instrument of value & quality, or refund the purchase price at our discretion. The guitar is to be returned to Nottingham City Guitars at the buyer’s expense. We do not guarantee used pickups or electronic parts, pcb’s or active circuits in guitars. Pickups do occasionally fail.

Damage due to wear, transportation, impact, fall, liquids, weather or moisture, temperature changes, tampering, battery leakage or chemical corrosion, incorrect use, repair, set-up, re-stringing or pre-purchase faults are excluded. The guarantee is not applicable to instrument cases or instrument finishes.

Our hand wound pickups are guaranteed for life to the original purchaser only. We will repair or replace the pickup free of charge, subject to the above exclusions. If you purchase pickups and are not happy with the product they can be returned for a full refund within seven days. Pickups to be returned to Nottingham City Guitars post paid at buyer’s expense.

Guarantee terms for amplifiers and speakers vary and will be agreed with the purchaser prior to sale. Please see our returns policy under T & C’s. We require at least 24 hours notice of any return prior to shipping by the customer. The guarantee is not assignable or transferable. Customer’s statutory rights are not affected.